We took our two small dogs there for the first time for a long weekend. We dropped them off on a Friday evening and picked them up on Monday morning. I can highly recommend this Kennel. My puppy's were well cared for and they had no issues during their stay or when they came back home. I will defiantly take them there again and also will recommend them to all my friends and coworkers. This was the first time for me, to put my puppy's in a Kennel and I was worried sick, Amy did a wonderful job at putting me at ease when I called to check on them. She encouraged me to call at any given time of the day if I wanted to and she gave me detail information on how my puppy's were doing.