My experience with this business has been poor almost from the start. I wanted to purchase an outdoor wood furnace and perform the installation myself. The proprietor convinced me to purchase the unit thru him to make sure the warranty requirements were met and for local parts and service. I installed the unit myself and the required inspection and warranty registration was never done. Warranty repairs that I request twice were never performed. Annual water samples I left at Aeon were never sent to the manufacturer. It's been over 3 years since purchase and the manufacturer contacted me directly to get the information for the warranty. I was told that this also happened with other units supplied by Aeon. I will not do business with this company again and do no recommend that you do.