Just rented a second unit due to my upcoming divorce. The process was smooth and easy, and they did their best to get the second unit close to the first so we can easily move my husband's belongings into a seperate unit. I greatly appreciate the manager's sympathy and the ease of the transaction. She gave thoughtful consideration that I didn't even think to ask for. Thank you! I've had my other unit for many months, and love the easy automatic payment process, and the availability to access my unit 365 days a year. I highly reccomend NW Self Storage.