Double check that they give you the correct item before you leave the location. I purchased a carton of cigarettes (Hard Pack - Flip Top Box) and they gave me (Soft Pack)I drove home and as I was unpacking my groceries I realized the mistake with the cigarettes. As I only live 5 minutes away I figured no problem I will just exchange them.I returned less then 15 minutes after buying the carton (which was still unopened) and was told "Sorry once you leave the premises there is a no Refund or Exchange policy for tobacco products"I understand if this was an opened item or loose packs of cigarettes, But the carton was still unopened. I was given no options to remedy this situation, The only thing I was told was the regular girl must have put the carton in the wrong location.I feel this is very poor customer service, and was extremely easy to fix. I will not be returning to this business in the future. So this incident has resulted in the loss of a new customer who spends $250.00 a month on tobacco products.

Alway relaxting and great service. Ivenow made Dotty's my main spot to go to. So i guess you have made me another regular customer

Best prices in the Portland area for cigarettes. All Lotery games and good drink and Deli deals.