OK folks, so I am an experience apt manager with the largest property mgt company in Portland. These guys are the BEST IN THE BUSINESS at carpet cleaning and I am not kidding. I have had units where I thought I would have to replace the carpet but I called in Scott (AKA. "THE SUPERMAN OF CARPET CLEANING") and they came out looking INCREDIBLE. If you want the BEST in all these ares: carpet cleaning, reliability, professionalism, friendly and OUTSTANDING customer service, this is the carpet cleaning company for you!! I work with dozens of vendors being an apt mgr and these guys are one of my favs. Some of the nicest people in business on top of the outstanding quality of work they do. Just can't say enough about Benchmark Carpet Cleaning. :D