General Info

Founded in 2006, ListenTrust is regarded as an industry leader when it comes to bilingual call center services. Our expertise lies in strengthening person-to-person connections to improve a customer’s experience with a client’s brand. Headquartered in Portland, Maine, and operating in Mexico, our nearshore call center employs over 800 highly skilled English and Spanish-speaking live agents. Our technology supports remote agent expansion, and existing strategic partnerships can provide overflow capacity of up to an additional 2,000 bilingual agents if required. We operate 24 hours a day, 7 days a week including holidays.