I needed some roof repair. I made an appointment and they never showed. I left two messages, neither call was returned. I called again and spoke with a man. I told him my experience and he asked me my address. He started questioning me about getting a previous estimate for repair years ago and that I went with another roofer. I told I never had any roof work done, perhaps it was a previous owner. He insisted and kept interrogating me about the previous estimate. I told him he had me confused with someone else, he was getting angry. I told him to forget it and he slammed the phone down. He did a nice job on my neighbors roof, but I would not trust someone so rude, unprofessional and angry doing work on my house. If he had me taken for someone else, why would he just not show up to an appointment? Would not recommend.