A run-in with a deer recently brought us to Tri-State Auto Body. We were totally distraught and very worried, so it was such a relief to find someone that just exuded confidence and trust from the very start. They calmly and knowledgeably explained what to expect from both the insurance adjusters and them. They really excel at customer service in a time when it's very difficult to find. We were treated with respect and courtesy, and all of our questions were patiently and thoroughly answered. Every concern was taken seriously and handled with care, and so was our car! The work was excellent, they went above and beyond what was necessary. They kept us informed at every step. They were thorough, precise, and efficient with real attention to detail. AND, they were open when we desperately needed them and every other place was still sleeping!! I would highly recommend them to anyone! It just doesn't get any better.