The staff who worked with me were responsive and tried their best to create a moderately complex charm casting for me. After review of my design they let me know that they could produce it. I paid a $350 deposit, but they were unable to come through with a quality product. I asked if they could produce a simpler design instead. They insisted that I would have to pay another $350 deposit for the new mold. I understand they wish to cover their costs, but please don't make the same mistake I did. I gambled and lost. They are unable to produce a moderately complex, quality piece.

Friendly and efficient service, great to have a USA bead and charm manufacturer. Only supply wholesale and offers a large variety of beads, charms and findings. Best of all it is 100% lead free pewter.