Actually this company deserves 0 stars. 2 days in a row they have missed a special pick up that I requested. Today for the 3rd time I had to tell them what I want to be picked up. Their agents on the phone seem to be most inefficient and do not care about the customers. There are counter tops cut in small pieces in my drive way and now they are saying they will take another week to pick them up. Is there another service in Rochester Hills, MI that we can subscribe to or are we stuck with them? Any body has a solution?