Drive this company out of business! We had a terrifying experience this Thanksgiving holiday with this company. We ordered a cab with the pay ANY TYPE option because we were going to use a debit card. The driver then demands cash. We explained to him we'd need to go to an ATM we didn't find an open one and he started going ballistic cursing us out. We demanded he stop the insults and he told us to get out of the car. Then he had the gall to threaten my daughter and say I know where you live. We reported him to the cab company and if he's still employed they haven't done their duty. We then had to file a police report. This guy should be in jail or in an asylum. Great job hiring the lowest of the low City Taxi!

This company is the worst that I have ever had the displeasure of doing business with, not only do they charge the highest prices their customer service is the worst featuring the worst drivers perfect example, I called the company explained that I was handicap and needed a driver to help me what I got instead was a driver that left me stranded because he couldnt help, when he should have instead explained the situation and given me the choice, not only that but he actually took another fare which had been the fare of another company i would find out talk about business ethics, I called the company to explain the situation and was left with there's nothing they could or would do to rectify the situation I strongly suggest against doing any business with this company to anyone.

I have been a customer for 20 years at Plattsburgh City Taxi. They are 95% on time. Its a taxi service, you can't expect to be on top of the list every time you call for a taxi. Highly rated service in my book.

Best in town.

Not customer friendly. A simple request to check a taxi for lost property was refused.