Everyone uses the business, I don't think it's that bad. They do seem a little bit unorganized but thats any small time shop.

When I would call and give them my name the man that always answers the phone would ask me what shirts I ordered. He didn't make me fill out an order form or anything like that. When I frist ordered them he told me about a week and a half. Just shy of two weeks I called and asked if my order was ready. He told me that it would be Friday night or first thing Monday morning. Around 11:30 on Monday I asked if my order was ready and he told me it wouldn't be ready until 3pm or later.