My wife went there for a $10 waxing (got burned on her face) and left a $2 tip. The next day, they refunded her the $12 on the card. 15 days later, they charged her $15 instead without her consent! Completely illegal. Apparently a 20% tip is not enough for them and instead decided to take a larger tip by force? Everything about this screams SCAM. Even the Credit company agreed this was illegal. DO NOT go here. Worst business practice I have seen in years.