Visited shop this am (Monday, 19 March, 2011), signed in for an oil and oil filter change, waited twenty minute when another customer came in, his vehicle was brought into the shop and serviced (state inspection and oil change),, waited another fifteen minutes, another customer came in and his vehicle was brought into the shop for service (oil change), this customer asked for his car keys and left. With him, he took his business, his wife's business, his daughter's business and his son-in-law's business. You guys obviously do not know how many lube shops we in the D/FW Metroplex have available to us. Thought you might like to know! Cordially: Joe D.