General Info

Intelemedia Communications is a company that provides customized call center solutions and interactive voice response technologies to the pharmaceutical, direct response and call center industries. Founded in 1933, it offers automatic call distribution, agent scripting and call recording services. Intelemedia Communication also provides computer telephony integration systems that facilitate voice delivery along with database and automatic number identification search information directly to the agent s desktop. Additionally, its speech application features reporting, credit card capture, dynamic call routing, and advanced speech synthesis for text to speech information delivery. Intelemedia Communications partners include Polycom, Monet, Microsoft and Cisco Systems. The company is located in Plano, Texas.