My family joined LA when it first opened everyone there was very friendly. Then too many new people. (Not very nice) Trying to cancel membership for a year still we get billed every month.

I joined LA Fitness Oswego last summer. The facility is clean; however, the changing room and pool area smell like urine all the time. The staff here is not very competent or courteous. On numerous occasions I've questioned about my membership plan and several questionable double charges on my account. Those questions and charges have never been cleared up and staff is good at giving you the run-around. I've been told "that's how it is" or "call our corporate office".I regret signing up with them, looking to switch clubs at the end of the month.

I joined last summer. The facility is clean and the pool is OK except for the occasional perv.I do have to say that the staff here is not very competent. On numerous occasions I've had questions about my membership plan and dubious double charges on my account. Those questions , charges have never been cleared up and staff is good at giving you the run-around.I would not recommend this to my friends.

Urine smell permeates entire gym. No customer service, staff either out smoking or hiding in bathrooms.

this is a fax line only