First of all I got great service. The owner Cathy was the one who did my hair, she trimmed my hair & gave me a spiral perm. My hair has never felt better. Its healthier &thicker and I am very satisfied!! I have had some very bad experiences with other hairdressers, she treated me like she knew me forever and took great care with my hair. I will go back again and I will tell my family &friends to go to FLEX WITH STYLE!!!!