If there were a zero star option, this band of thieves would have earned it. They steal consignment saddles and sell them, then keep the money. Their BBB score is F due to dozens unresolved complaints of this business practice. Their business model is stealing. If you buy a consignment saddle from here, odds are you are purchasing stolen goods. Don't take my word for it; google them and buyer (and consigner) BEWARE.

***Horrible Customer Service*** The company lied about the shipping cost and lied about the tree size. Therefore, I had to pay $100 at my own cost because of the company's inability to provide decent service/information. Trumbull Mountain had the opportunity to fix the situation and I possibly would have bought/tried out another used saddle. Instead, all I recieved was attitude and low remarks regarding my "misunderstanding."