Polite, shop cleaner than most. Problems, disorganized, dishonest, lacked creativity braiding cornrows, Over priced charged $120 for small conrows into a ponytail. Braids fuzzy within 2 days, started coming undone and falling out by 7 days. Should of returned to complain and ask for this falling out mess in my head to be fixed but my work schedule didn't permit me to. Lesson learned when you meet animosity or confusion RUN AWAY. Would not return.