I contacted Jani King to get a bid to clean a two-bedroom apartment with substance growth. The I spoke to assured me that he would be able to meet my cleaning needs. He sent out a rep the following day. I clearly explained that I needed a written quote that outlines what service they were going to provide and what cleaning products would be used to service the apartment. A week later the company agent came back to my office with a flat price of $300.00 and no scope of work. he stated that They have to receive confirmation that the price is accepted, then they would reach out to one of there subcontractors to see if the price is good. Meanwhile, I have an occupied apartment that is in need of immediate cleaning. Jani King really dropped the ball and left others at risk. I would not recommend them for commercial cleaning. Don't waste your time with inexperienced sales reps who are looking to get their foot in the door for bigger jobs. Very poor customer service!