I am very torn about this place. The beds are high quality and the place is very clean. However my interactions with staff are hit and miss. When I first came in it was after me looking into 5 or 6 other places previously. I am new to the area and like to do my research before I commit to a package and a place. Online it stated first tan was free, which I like to use this opportunity to see if the place is clean and I like facility overall. However when asking the staff about this opportunity I was told no with a less than friendly tone. After further discussing the options the salon had to offer I signed up for a package. My next following visits were mostly good until I got placed into a different high pressure bed in the back. The employee told me it was their newest bed and I would like it so I gave it a shot. 2 of the 3 face tanner bulbs didn't come on and 2 on the side. I gave it 3 mins and came up to the front apologizing but asking to be placed in a different bed. The employee rolled her eyes not in the least even apologizing to me for the inconvince and with attitude placed me into another bed deducting 4 mins off my time in the other. I totally understand beds bulbs burn out I have been tanning for a long time now but never have I felt uncomfortable for asking for a working bed before. It put a sour taste in my mouth but I hope my next following visits restore my love for this place!

This place is amazing!!! and I mean AMAZING. They have the nicest staff, the cleanest salon I have ever been too, not to mention they have everything you could possible want. they have tons of equipment, 3 kinds of spray tans, all ways have new things for me to try. I tried everywhere else in the Robinson area and was then recommend to try them- no one else gives you the same experience and makes you feel the way Instatan does

Nicest salon in the area. VERY clean, so many choices in beds, and 2 choices for spray tan. Versa Spa looks so natural. In regards to cancelling the VIP membership, it is clearly stated in the agreement that it must be done in person. Most VIP tanning packages require you sign up for a certain amount of time, otherwise you pay a fee for each month left in your term if you decide to cancel. So, I don't think that asking you to come in person to sign a cancellation is asking too much, but that's just my opinion. They always have new products. The employees are mostly young girls and are the sweetest and very helpful. They're not planted in a chair all day, acting like you're bothering them when you ask a question. I've been a customer here off an on since they were a video store with 4 stand-up booths. I hate going anywhere else.

great tanning salon but hours are terrible for those of us that work late. wished they opened 7am like some of the others. great bulbs and people

Wow. I don't live in Pittsburgh, I'm from Chicago. I was in town visiting My sister and she took me to this place and my mouth dropped. I have never been to a tanning salon that was even close to being this nice in my life. I WISH they had an InstaTAN in Chicago. I was very impressed and pleased with my visit.

They are a pretty good tanning salon, but very difficult to work with. I had a VIP package for a few months then put it on hold for $5 a month. I later moved and wanted to completely cancel my package. The only way they would let me cancel is in person which is well over an hour away from where I currently live.

They are the BEST Tanning salon in all of Pittsburgh, I live in the North HIlls and drive to either location to tan, best beds, and best bulbs around. They are also very clean and professional

Highly Recommend. The staff is very nice, knowledable, and fun. Very nice equipment. I got a great tan. I will definitely go back.

I highly recommend Insta TAN in Robinson because it's also very clean and the staff is always very friendly. They seem genuinely happy to see you and are very willing to take the time to explain everything and answer any questions you may have.

Very professional, nice, and courteous service...When I had a problem with spray tanning, they immediately offered help with a refund and solution to fix my problem. I am very satisfied with their service, and their establishment is very clean and pleasing to the eye.

Only the best tanning salon in Pittsburgh!!!! They have the every level of tanning and there hours are perfect for anyone