The entire staff are extremely friendly. They really go out of their way to assist the customers. They greet each customer by name never have I ever saw that at other banks. It doesn't hurt that they have great checking accounts as well.

Unable to communicate with branch manager in a timely manor on 2 different occasions (waited 2 weeks for a reply). Once I was told that I could not be helped because he was going on vacation the following day. Not knowledgeable regarding common banking procedures ie: writing a letter! The tellers are great, friendly and knowledgeable, lots of turn overs at the banker level though. Will take my money to a more knowledgeable and efficient bank!