I never do reviews because for the most part many do this out of disrespect an being fake to hurt others. With that being said, I called to schedule a appointment to have my dog to be groomed. That was around noon on April 2, 2015. I left a message on the standard message they are busy, not closed due to the upcoming Holiday(Easter). Now before I get bashed...I am a Christian as well, so I respect that. So over the holiday I waited, waited on Monday no call back nor today..so today, I called and spoke to a pleasant woman, I explained I had called Thursday and left a message and no one returned, I was told sorry and due to the holiday, my response was I called Thursday. At the time the just advised her I will go elsewhere and she started in her rant about having children(me too). Needless to say book ending the holiday weekend was a Thursday and Monday..lol from a disabled vet, Christian, and parent..I love holidays to, but please don't blame them for r your lack of attention.