It was practically impossible to get an appointment at that place because no one ever answers the phone. Then it would take forever until I would get a return call just to schedule my appointments. The office itself is somewhat scary. For a medical spa, it lacks cleanliness and an overall hygienic appearance. It feels sort of yucky all around. Perhaps the health department should take a look?! Also, the fact that there are never any people or other patients at that place really makes you wonder. Its kind of like a morgue! Just not what you see at real doctors offices or spas. I definitely would not recommend anyone going there!