I called and scheduled an appointment and they said they would call me. A man called me back about an hour later ( not that pleasant) said he would be there a little later. At 7:00 pm I finally realized that he was not coming. I called and no one answered and I left a message and it is not the next business day and still no call!!! This is not how you run a REAL business. I would NEVER use a business like this for anything! BEWARE. Imagine how they fix something or warrant your appliance.