You can tell the guy there has been doing this a long time, he is very knowledgable and helpful, has all the parts on site and very reasonable prices. He took the time to explain to me how to test and diagnose my problem over the phone and sold me an $18 part that fixed my dryer, he could've sold me an entire heating element along with the part that was attached to it that I needed and didn't.. Definitley a straight shooter that understands how valuable it is to have a good reputation.