Our experience with this company went from great to terrible, only after our check was deposited. Days after completion, our finish quickly faded and turned grey, streaks in the polyurethane were discovered throughout the entire home, defects in workmanship, broken trimwork, stain splashed on walls and on carpet, etc. etc. - The list goes on.Instead of taking responsibility and correcting the poor quality of work, contractor attempts to point blame elsewhere and is unresponsive to messages and calls. We (a family of 6) were extremely inconvenienced for a two week period while the work was being done and they came back to "try" and fix their initial mistakes, to no avail.Now, we are left no choice but to pursue other alternatives in an attempt to get this resolved, and to have an experienced contractor correct all of the defects. My advice to anyone considering using Elegant Floors - don't. There are more reputable companies out there.