I ordered flowers from 1-800-Flowers.com and Izas was the florist chosen. (So this is NOT about 1-800-Flowers. I received great customer service from them.) I ordered the Birthday Flower Cake online and did not get the beautiful flower cake pictured. Instead, I got something that looked totally different. A cheaper looking version of it and it did not look like a cake but a bad hat. It's is not 1-800-Flower's fault. They re-sent the arrangement that I originally wanted from a different florist at no charge. Izas offered to resend a cake "similar" to the picture but wanted the other arrangement back. What florist takes back an arrangement when they were the ones at fault? Usually they say "go ahead and keep it, we'll send you another." I will not recommend Izas to anyone. I was very disappointed.