I am currently renting a furnished unit from Pinehurst Area Realty, specifically Knollwood Village for a month until I close on my house in August. I moved down here from Michigan, not knowing much about the area. Ever since I received the keys to my unit I have been EXTREMELY UNSATISFIED with their service and unit. I arrived after hours and the only things I received were the keys and directions to the unit. There was no welcome letter, directions on when trash/recycling was picked up or where to dispose of it, and no instructions on how to access our mailbox. Then after moving into the unit, I find 3 bags of garbages sitting and rotting in a closet, clothes in the dryer/drawers, perishable items left in the cupboards, a burner on the stove wasn't working, and the biggest problem that is still unresolved is the SHOWER/TUB doesn't drain properly. I will be in the shower for 5 minutes and the water will be above my ankles. I've tried getting this issue resolved, but staff their is unfriendly and full of excuses. I first talked with MARY, she was useless. She had multiple maintenance men come and look at the drain but no one fixed it. She then just told me that the building and plumbing is 40 years, what do I expect. I then spoke with the owner, BARBARA, and she was full of more excuses. All I asked of Barbara was to refund me my $80 cleaning fee and I would be satisfied. She then proceeded to tell me, I already got such a good deal on the place I should just be okay with sub-par standards. She also said that they already spent enough money coming out to try and fix the problem, so she suggested we find a new place to live because my standards are just too high and she will not be able to fix the drain. This is honestly the worst customer service I have ever had in my life. DO NOT RENT FROM THEM!!!