I have been a loyal customer for over four years now. Even when I moved 12miles away I continued to do my business with Susan and Steve. WHY? Because it's like having your mail delivered to your most trusted friend. Security can cause peace of mind I hear. Plus they have always treated me as if I were family. I would actually consider joining the work force if they'd hire me! LOL. Honestly, Susan and Steve are wonderful and I can't imagine doing my mailing business anywhere else. They have positively earned my loyalty. April M. Acevedo