I have always used this MVD, and havw gotten great customer service. But yoday I experienced the most rude, poor customer service. onced I walked over to the window to get help, I was not greeted. All I needed was a name change on a title. And all I got was an attitude and someone that was not willing to help. She was talking to me like I have never delt with cars and title, ext. She began to raise her voice at me so I defended my self and did the same. I didnt want to take her poor behavior anymore so I walked out. I called the manager over the phone and told her the situation. She said she would address the situation ASAP.

I was happily surprised! I was strapped for time and unable to find Title lost in move, and needed to be able to complete sale that day. The staff were polite and helpful, ticking off all the steps needed, including those I had completely forgotten about, like the notarizing of my signature. In one stop I was able to obtain the Notarizing, the replacement title while saving myself tons of stress and petrol. Thank You!!

Have used them a few times. 2 times no waiting a 3rd time a very short wait. Much better than going to az dmv and better hours.

fast and easy