Always friendly and has all the answers to my questions and they always go above and beyond to satisfy your audio needs and they work with you on pricing been going there for years never had a bad experience

I would never go back to that store. The worst Custmer service ever. They make their own policy but no information given to customer.

I would never go back to that store. Custmer service unrate

The worst customer service, Stealed my money and merchandise. I would never go back to that store.

My 89 year old mother-in-law purchased a battery charger for $21.60 for her digital camera. She was unable to successfully charge her battery. I also was unable to charge the battery. I purchased a charger from another store and was able to charge the battery. The charger purchased from Stereo Sound, Inc. was defective. My mother-in-law, who has a heart condition, walked and took a bus to Stereo Sound Inc. to return the defective charger. This was within the 30 day return period. The clerk in the store refused to refund or replace the defective charger. The store does not refund or replace defective merchandise and takes advantage of fragile helpless 89 year old shoppers and could care less about the satisfaction of their customers. They stole $21.60 from my mother-in-law. Good luck if you are foolish enough to purchase a sound system or TV from Stereo Sound Inc.