Will never bring my dog here for a grooming again. The cost is riduculousy high and they charge an additional handling charge if they believe your pet misbehaves. I was charged because my dog tried to bite them as they were shaving off his mats, which the lady admitted, is often painful for the dog. Explain to me what a dog is supposed to do if you are hurting him?!( Mind you my dog is 14 lbs and on the rare occasion that he does bite, it is never hard enough to cause so much as a scratch.) As a result of my dogs "bad" behavior, she proceeded to be extremely rude to me. I was charged $100 and my dog has cuts all over him and has been scratching himself incessantly ever since. Never again will I have my dog groomed here.