I want to mention exceptional service from Maureen W. at the cosmetics counter on 1/1/14. I had found a coat I liked in an adjoining department but it wasn't stocked in my size. I noted what I thought was a stock number and hurried over to borrow s pen before I forgot the number. She asked me to bring one of the coats to her counter and she went to the trouble of ordering the correct size for me on the cosmetic dept computer. It was an exceptional experience for me and I would like her to be recognized for a job very well done. John Keenan Mendota Il

My experience at Bergner's shoe department today was good. The salesperson was very pleasant and helpful. She showed me several shoe styles until I found the perfect pair. Shopping with Wanda was a pleasure.