I was referred to Dr. Powell's office by my insurance company following a car accident. My first surprise was that Dr Powell answered the phone when I called . As I told him about the car accident, he was immediately concerned and receptive to my requests for an appointment. He even referred me to an AMAZING and trustworthy attorney (should I be needing one). While filling out the new patient forms in his office, another patient came in and was greeted like an old friend! My appointment was extremely professional and he answered all of my questions very well (he even answered questions I didn't know I needed to ask) If you are looking for a small, comfortable office, with a doctor that remembers your name without looking at a chart, then you need to see Dr. Powell.