Mike replaced my HVAC system back in May of 2010, and I think he did it at a great price. Weve had some issues with the system throughout the years, but hes been incredibly responsive and timely in coming out to address the issues. The compressor went out in Sep of 2015, he came out, replaced it, and the same issue happened again no more than a couple weeks later. Mike was stunned. He said hes never had so many problems with a Rheem unit, which he highly recommends and stands by. He believed the unit must be a lemon so he went back to the distributor and got them to replace the entire outdoor unit for me under warranty. The new unit was even a SEER rating higher than the previous one! Ive been nothing but blown away by Mikes customer service and dedication. I will, without a doubt, continue to use him.