the couple that handles this business is extremely irresponsible, they lost my ipad and did nothing to look for it. they told me that they would call me within 24hrs to let me know what was wrong with it before they did anything to the ipad. never got a call, 2 weeks later I come back and they told me that they gave it to my mother, which was not true. she never received it. they did not make an effort to find it. very unprofessional disrespectful and irresponsible