I just want to say that when we had to take our 13 year old Baggie to the pet ER the staff was so nice and supportive even though the prognosis wasn't good. Then today we received a hand signed card with condolences. A lovely poem and a paw print from Baggie. It was unexpected and thoughtful and while the situation is very sad - I just want to thank them for their kindness.

Love this place. The staff is knowledgeable and compassionate. Excellent care for my dogs. They answered all my 3am questions without fail and seemed happy to help. They are emergency so I expected the prices to be higher than my regular vet.

Last week on Thanksgiving around 6 pm, our 2 1/2 year old Saint Bernard developed bloat. At first we didn't know that's what he had he kept stretching so we thought he hurt from playing outside with him. Then he started to cry in pain and moan which wasn't right, then he started vomiting so we took him into this place because we were worried it was bloat. When we walked in there, there was no receptionist, there was another guy in there very irritated saying we're gonna have to yell for someone to come up here. We waited about 20 minutes for someone to come up there. They took their sweet time, they didn't even do an emergency bloat procedure to try to relieve the gas. They printed out an exam plan for our dog and it was about $1000 to do blood work and X-rays and they want the money up front. We decided to not do blood work cause we knew this was bloat so they did the X-rays which took them an hour, they weren't even busy. The let our dog lay in some kennel in pain for a hour not even

I wanted some roses, daisies and gerber flowers. He said the truck would not be in until tomorrow at noon. He said he was not sure what would be on the truck. He said that type of arrangement would be about $75.00. I informed him that was fine but I did not want $75.00 worth of carnations. That's when he said for me to call somewhere else and hung up on me. How RUDE can a person be?