General Info

We'll fix your PC, connected device, home network and software. Our top notch, friendly experts will get you back on track--fast! Fast, easy, secure tech support service by experienced technicians. Antivirus Software & Support- Installation and removal viruses, spyware, and adware Security Set up/ Clean Up Performance Optimization- Assistance with general performance issues with your PC, Mac or Tablet Set up & Configuration Support- * Installation and setup of software applications * Assistance with network set up/configuration * Configuring data back up to a local storage device * Sync mobile devices with PC application * Assistance with setting up, configuring, and troubleshooting connectivity with standard mobile and peripheral devices General Assistance- * Help with basic usage of most common software packages * Assistance with uploading photos to internet-based services * Assistance with downloading licensed media from the internet * Assistance with using/customizing Windows OS features * Configure and personalize tablet (i.e., icons, shortcuts, background) * Sync files from 1 tablet/phone to 1 computer General Troubleshooting- PC troubleshooting (hardware issues, browser support, system conflicts, security support, drivers) * Diagnosing operating system issues * Addressing computer boot up problems * Troubleshooting and solving software problems History Established in 2014. We started AlphaOne with the simple goal in mind to provide great Tech Support to non-geeks. Nearly 2 years and over 1,500 customers later, we've been overwhelmed by the positive response. We're super excited to open the doors at our terrific new Park Ridge Express Shop. Stop in and say hi! As always, thanks so much for your continued support!