I had an appointment for 2 p.m. for me and one other person. We arrived 10-15 mins early. There was one person working. She said "the girl" went to the bank and will be back soon to help me. When "the girl" came back from the bank, she didn't help me. She told me "the girl" who will be cutting my hair should be in soon. That was at 2:15 p.m. So, she takes a client back who doesn't have an appointment and cuts her hair. When finished, she tells me, "the girl" should be in soon. And proceeds to take another walk-in customer. I told her forget it that I had to get home. We'll get our hair cut somewhere else. I will not be back there. I felt like the care and concern for a client who had an appointment and was kept waiting was nowhere to be found in that place. My gosh! I would have snatched up someone else's client in two seconds if the hair stylist didn't show up in time!

This was the worst experience ever. I have only let a couple people cut my hair. The girl had no clue what i wanted. I even showed pictures. And it wasnt a trim i was getting I was getting enough cut off bc the hair stylist before damaged it. The thing is i just moved here and i had no clue who to go to. I was highly mad when i walked out. I will never advise anyone to go there.