I started out with reasonable good expectations based on a recommendation from my pool store for this company to pressure clean my dirty, mildew laden patio. The price was right, and they scheduled me in a reasonable time & did the job while I was at work, which was what I asked. When I got home, I found all the dirt and schmootz in my pool, and the rest on my patio furniture and on the edges of everything else that had not been moved completely off my patio. Come to find out that the person who supposedly did the cleaning only cleaned the really dirty, mildew-laden parts of my patio, not the whole patio, which is what I thought I was getting. I could tell (& I have photos)to show that my grill was never moved, neither was the smoker. I got them back to clean the pool, but I had to finish cleaning all the patio furniture myself and hose down the dusty parts S&R didn't do. This company has cured me of having work done when I'm not home to supervise it done right the first time.