Horrible experience trying to preorder a Galaxy s8 from hereSo I preodered my phone and all was good I came in on launch day to pick up my phone. Unfortunately while they were trying to activate my phone with at&t I was told I could not port my phone number to my new Galaxy s8 so they gave me a temporary number and told me to go to at&t to Port my number.I ended up going to at&t they gave me a number to call, I called that number, they told me to talk with bestbuy, I went back to best buy, they gave me a number to call, I called that number and they told me to go to at&t, and finally at&t told me to go back to best buy.This horrible back and forth experience was enough and I decided to return my phone , so when I go to bestbuy to return it they want to change me a $35 restocking fee for returning the phone cause they screwed up in the first place, not only that but they told me at&t is going to charge me a activation fee and minutes used on the phone.So in the end I don't have the phone that I preodered and I actually owe money just cause this best buy has no idea how to run their cell phone department, I never experienced anything like this I'm never shopping here again and I would not recommend this best buy to anyone.

Car radio install 2 thumbs up! The two technicians, Jessie and Andrew set up a convenient appointment. They know their trade and treated me as a valued customer with kindness and informative answers. They installed my new XM Radio within a matter of minutes with absolutely no damage or mess to the interior to my vehicle!. The two gentlemen answered all of my questions and took care of all my needs with skill. Suggested items were installed wth prompt, efficient and excellent service. I am a very pleased with their service with a smile. I recommend this store for good service. Thanks! You both deserve an "Atta Boy" recognition. Much appreciation!Marilyn Jackson,Palmdale, CA

big box store . fair return service