I give Joe's zero stars for many reasons! We have known about this place for about three years and have never ordered from them until tonight. We ordered a 16" sausage and a 14" pineapple and ham pizza, we had a 15% off coupon and we picked up the pizza's in about 25 min's. When we got home and opened the boxes, I noticed the edges were totally burned on both pizzas and since we were so hungry, we ate a few pieces. The burnt edges left a very bitter taste in our mouths, so I called them up and told them of our problem. First I took pictures on my iPhone and then I called them up and spoke with a young woman. I gave her my complaint and said I took pic's of the burned pizzas and that I wanted to send them to their establishment, she said I could send them to her personal phone and then put me on hold. About 2 min's later the owner got on the phone and I told him of my complaint. I was very nice and told him that I did not want a refund or a replacement on our food.