I paid Guhde for "professional" installation of flooring & ended up with a visually unbalanced flooring. The floor is cut around the door, instead of the door being undercut. The flooring is warped & prevents the baseboard from going back like it is supposed to. Tile was put over the bottom of my hot water tank. Tile is cut the the back door trim piece instead of being under it. Tiles with the same design were place in the same direction next to each other. The installer guessed where & how big of a space to cut for the floor drain, instead of taking the time to measure. Mr. Guhde claimed that "God, Himself, couldn't have done a better job." They refused to fix anything & won't return my money. Mrs. Guhde even called my employer & tried to cause me problems at work. She told my boss that they were going to fix things & I wouldn't let them. Do you think them coming and putting grout where they knew that I had done it myself is fixing any of the other things that is wrong? I DON'T.