General Info

If you are like most business owners, all you really want is a reliable phone system that's easy to use and cost effective. But it's hard to wade through the long list of phone manufacturers and systems options, and hard to determine what functions will work best for your company--right now, and in the future. We specialize in designing effective phone systems and providing quality technical assistance. We're an Avaya business partner - authorized to sell and service the most reliable and most widely used telephone systems in America. You're already familiar with Avaya-they were formerly know as Lucent Technologies. As Avaya Business Partners, we are able to design new systems, provide refurbished equipment, pull CAT 3 or CAT 5E cables, and handle installation and programming. Need system troubleshooting or upgrades? We're qualified to cover those too. Ron Norkiewicz has been participating in the telecommunications industry, in one position or another, for the past 20 years. His experience covers small-to-large business telephone system design ( traditional PBX and new PC-based ), call centers, messaging ( voice, fax and unified ), computer-telephony interface ( CTI ) and network planning ( voice, data, VoIP and frame relay ). Ron's attention to the needs and desires of the end-user of each particular telecommunication application insures the best possible installation of the appropriate components. Awareness of a situation's details in the planning stage will get the job done right, every time. Ron 's clients continue to take advantage of his able consultations in their questions about telecommunications, long after the purchase of their initial business telephone system. Your phone system is in good hands with The Phone Guy. Our many service technicians and programmer provide you with personalized service and unmatched expertise. We have over 500 systems in operation today in the greater Detroit area. Service is our main concern.