BOTH the employees AND management are horrible...! They are all VERY rude, extremely slow, do not care to provide any type of even relatively decent customer service, well if you can even call it that... I was treated as if I was BOTHERING them when I came in the store, the female employee was huffing and puffing that she had to DO HER JOB and acknowledge me as a customer. I called and spoke to the manager the day before about the item I wanted to get a loan on, yet when I came in I was told by him that he never spoke to me, he even went so far as to say he didn't talk to me. But said he's the ONLY male employee! So even though he told me one thing the day before, he totally denied telling me they had a charger they could use to 'evaluate' My tablet since I was unable to find mine. So after going to purchase a charger for the tablet I wanted to get the loan on and I went back, even though I was treated like sh*t, and THEN I was told they "couldn't" (wouldn't) do a loan on it because I couldn't PROVE the tablet was mine... WTF?! I don't/didn't know you somehow have to 'PROVE' that you own any item you bring in! Pretty hard to do with all the strange items that they have there, I have a hard time believing that every single item they do pawn loans on or buy had proof of ownership by the person who brought it in....

Bottom line, GO ANYWHERE BUT "EZ" PAWN, if you'd like to be treated decent and not have to deal with the BS they put me through! I know I will NOT be going back there EVER again, not until they either get new management AND employees anyway...

I'd highly suggest going to "FAST & EASY PAWN" instead!!!