Great customer service. Work with me and my needs and was able to give me the closets that I wanted. Very flexible in what i could do in my closet. They were able to design my closet and give me an estimate on the spot with a computer. This way I could see what I was getting. Their website showed some pictures as well, giving me an idea of what they could do. They were family owned and it is a small company but that way you dont get lost in a shuffle of other employees. Great experience.