For me, the united states post service & post office experience is typically a let down. And this location merely continues the tradition

SERVICE AT THIS DELIVERY OFFICE SUCKS! I MAILED A CHRISTMAS PACKAGE THAT TRACKING HAD VERIFIED HAD BEEN ATTEMPTED ON 12/26/2015 AT 3:35 PM. I CALLED 800-275-8777, ON 12/27 AROUND NOON TO INQUIRE AS TO PROBLEM AND GIVE CORRECT ADDRESS AGAIN IF NEEDED. I FIGURED PACKAGE WOULD STILL BE THERE AND BECAUSE I SUSPECTED I MAY HAVE BEEN A COUPLE NUMBERS OFF HOUSE ADDRESS IT COULD BE CORRECTED AND REDELIVERED. WOMAN ON PHONE SD PKG WAS IMMEDIATELY RETURNED TO SENDER AND CONFIRMED THROUGH TRACKING. after WAITING A WEEK AND STILL DIDN'T RECEIVE RETURNED PACKAGE, I CHECKED TRACKING AGAIN ON JANUARY 3RD AND SEEN THAT IT WAS JUST RETURNED ON THAT DAY AT 1:14 AM! I MUST ASSUME THAT SHE NEVER CHECKED TRACKING AS IT WAS PROBABLY "TOO MUCH WORK TO PUNCH THOSE FEW KEYS" AND SO JUST LIED! THE POSTAGE WAS JUST UNDER $35 AND TO EXPECT TO PAY AGAIN ANOTHER $35 TO RESEND AND EXPECT THE GIFT RECIPIENTS TO WAIT ANOTHER FEW WEEKS (PROVIDING I EVER DO GET THIS PACKAGE RETURNED) LEAVES ME FURIOUS. I TRIED CONTACTING THE POST MASTER AT THIS OFFICE AND WAS NOT ABLE TO GET CONNECTED THROUGH THE USELESS VOICE PROMPT SERVICE CONNECTED WITH THE ABOVE NUMBER!!!!

This post office is awful. I went there this morning. I had already had all of my packages sorted with postage on them. I put them in the drop box and one item got stuck. I asked the lady to help me and she said she was helping customers as if I wasn't one and said to leave it there. When I asked again, she screamed at me and said " Listen, I have other things to do and this is going to have to wait, but if you would like scissors to cut your package, I have no issues of doing that. It doesn't matter to me!". I will never ever go back in this post office ever again! They can keep it and they really need to have more respect for everyone and work faster with more agents and have the capability of accessing the drop boxes without having to call a maintenance person. Ridiculous. I do not recommend anyone coming here.

For the Postal Service on Alafaya Trail, they have not been by my house to pick up my bills that I am mailing off for two days now. I live at 538 Story Partin Rd. I am upset because they should of went out already!