Called for help tracking a package that was transferred from UPS--who couldn't help me after 15 minutes on hold (nor could the sender after 30 minutes on hold)--and my questions was answered in less than 45 seconds. Go USPS! Thank you for your help!!

Over the years, I have noticed the professionalism of your employee Jeanne. She is always polite, informative, calm and efficient. Recently she was working alone mid-afternoon with a huge line behind me and two complicated customer transactions in front of me. In dead silence with faces staring her way, she handled each case with efficient speed coupled with warm, smiling explanations of what she was doing. Her ability to complete her tasks swiftly while making the customer feel unrushed and appreciated as an individual, was an amazing feat in front of the building human line. You have an employee that is a real asset to the Post Office who has not varied her cheerful work in the many years I have used your services. I give her five stars!!