I found a coupon online and decided to order an item that qualified under the coupon (thin crust two-topping pizza). I called the Marvin Rd. Lacey, Washington branch and read the coupon to them. I spoke to a female employee named Jennifer. I told her that I had found the coupon on the Papa Murphy's website. I read it word for word and asked if they would accept it. The coupon stated that it was valid in-store or online, for an $8 two topping thin crust family size pizza. Jennifer confirmed that the coupon for an $8 pizza would work. I sent my partner to pick up the pizza. When she arrived, she was told that the coupon would not be honored (by the same employee). Jennifer stated that the coupon would only be valid if it had been received by text message (even though I told her on the phone it had been obtained online). The employee said that the coupon would work only if ordered online.. My partner paid nearly double ($15 plus tax) for the same pizza. There was no attempt to offer an alternative coupon or apologize. If I had known that the coupon would not be honored, I would have ordered a much larger pizza (a stuffed crust for example) for a couple dollars more and received much more food. Very unsatisfied with the inaccurate information from Jennifer and the unwillingness to do anything to resolve the issue.

Two pepperoni pizzas for twenty five dollars is as much as delivary.